8mbit Privacy Policy
We take your privacy seriously. This policy explains exactly what personal data 8mbit collects from Bangladesh players, how we use it, who we share it with, and the rights you hold over your own information.
This Privacy Policy ("Policy") applies to all users of the 8mbit platform accessible at 8mbit.pro, including visitors, registered account holders and anyone who interacts with any part of the platform's services. By accessing 8mbit or registering an account, you acknowledge that you have read this Policy in full and consent to the data practices described herein. This Policy forms part of the 8mbit Terms & Conditions and should be read alongside them.
8mbit is committed to handling personal data responsibly, transparently and securely. We do not sell personal data to any third party. All personal data collected is processed solely for the purposes described in this Policy. Our platform applies SSL encryption to all data transmissions, and account data is stored using industry-standard secure infrastructure.
1. Data We Collect
8mbit collects different categories of personal data depending on how you interact with the platform. Below is a clear breakdown of the data types we may hold about you:
2. How We Use Your Data
8mbit processes personal data only for specific, legitimate purposes. We do not use your data for any purpose beyond what is described in this Policy. The primary purposes for which we process your personal data are:
- Account creation and management: to set up, maintain and verify your 8mbit player account in accordance with our Terms & Conditions.
- Identity and age verification (KYC): to confirm that you are aged 21 or above and to verify your identity in compliance with anti-money laundering obligations.
- Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods, and to maintain accurate financial records.
- Responsible gaming: to monitor account activity for signs of problem gambling behaviour, enforce deposit limits and self-exclusion requests, and fulfil our player protection obligations.
- Fraud prevention and AML compliance: to screen transactions for money laundering, fraud and other prohibited activities, and to report suspicious activity to relevant authorities where required.
- Customer support and communications: to respond to enquiries, resolve disputes, deliver account notifications and, where you have opted in, send promotional communications about 8mbit offers.
8mbit does not use personal data for automated decision-making that produces significant legal or similarly significant effects on users without human oversight. Any automated flagging — for example, duplicate account detection or AML screening — is subject to human review before any adverse action is taken against an account.
3. Legal Basis for Processing
8mbit processes personal data under one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: processing required to perform the agreement between you and 8mbit — including account registration, KYC verification, payment processing, and service delivery.
- Legal obligation: processing necessary to comply with applicable laws, including anti-money laundering regulations, age verification requirements and mandatory reporting obligations.
- Legitimate interests: processing for fraud prevention, platform security, responsible gaming enforcement, and service improvement, where these interests are not overridden by your rights and freedoms.
- Consent: processing of personal data for optional purposes such as promotional communications, where you have provided clear, informed consent. You may withdraw consent at any time by contacting [email protected].
4. Data Sharing and Disclosure
8mbit does not sell, rent or trade your personal data to third parties for marketing purposes. We share personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose:
- Payment service providers: we share payment-related data with bKash, Nagad, Rocket, Upay and other integrated payment gateways solely to process your transactions. These providers handle your data under their own privacy policies and are contractually bound to use it only for the stated payment purpose.
- Game content providers: game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming and NetEnt may receive session and bet data required to operate their games on our platform. No directly identifiable personal data such as your name or national ID is passed to game studios.
- Identity verification services: third-party KYC providers may receive identity documents and biometric comparison data solely for the purpose of completing the identity verification process required to activate your withdrawal capability.
- Regulatory and law enforcement authorities: where required by applicable law, court order or valid regulatory request, 8mbit may disclose personal data to government bodies, financial intelligence units or law enforcement agencies. 8mbit will notify you of any such disclosure to the extent permitted by law.
All third parties with whom 8mbit shares personal data are required to process that data in compliance with applicable data protection laws. 8mbit does not permit third-party service providers to use your personal data for their own marketing or commercial purposes.
5. Cookies and Tracking Technologies
8mbit uses cookies and similar tracking technologies to operate the platform, improve user experience and analyse platform usage. Cookies are small data files stored on your device. The categories of cookies we use are:
- Essential cookies: strictly necessary for the platform to function — including session management, authentication tokens and security cookies. These cannot be disabled without affecting platform functionality.
- Analytical cookies: used to understand how players use the platform — including pages visited, session duration and error reports. This data is aggregated and used only to improve the 8mbit platform experience.
- Functional cookies: remember your preferences such as language settings, last-used payment method, and responsible gaming tool settings so you do not need to re-enter them each session.
You can manage cookie preferences through your mobile browser settings. Disabling essential cookies may prevent certain platform features from working correctly. 8mbit does not use third-party advertising or behavioural tracking cookies.
6. Data Retention
8mbit retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your active account relationship with 8mbit. Following account closure, we retain personal data for a minimum of five years to fulfil anti-money laundering obligations, respond to regulatory enquiries and resolve any outstanding disputes.
Financial transaction records are retained for a minimum of six years in accordance with standard financial record-keeping requirements. Communications data held by customer support is retained for two years from the date of the last interaction, after which it is securely deleted. Data held solely on the basis of consent (such as marketing preferences) is deleted promptly upon withdrawal of that consent.
7. Data Security
8mbit implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration and destruction. These measures include: TLS/SSL encryption for all data in transit between your device and the 8mbit platform; encrypted storage of sensitive personal data fields including payment method identifiers; strict internal access controls limiting data access to authorised personnel only; regular security testing and vulnerability assessment of platform infrastructure; and two-factor authentication options for player accounts.
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 8mbit will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach. Security incidents may be reported to [email protected].
8. Your Data Rights
As a player on the 8mbit platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days. In some cases, identity verification may be required before we can act on a request.
- Right of access: you may request a copy of all personal data 8mbit holds about you, along with information about how it is being processed.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations described in Section 6.
- Right to restrict processing: you may request that we limit processing of your personal data in certain circumstances, such as where you contest its accuracy or where processing is unlawful but you prefer restriction over erasure.
- Right to data portability: where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
- Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
8mbit will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. Where a request is complex or numerous, we may extend the response period by a further two months, in which case we will notify you within the initial 30-day period.
9. Protection of Minors
The 8mbit platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data relating to persons under the age of 21. All registration attempts trigger age verification checks. Where 8mbit discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
10. Third-Party Links and Integrations
The 8mbit platform integrates third-party game content and payment services. While we take care to work only with reputable providers, 8mbit is not responsible for the privacy practices of third-party platforms, game studios or payment providers. Each provider operates under its own privacy policy. We encourage you to review the privacy policies of any third-party services you interact with in connection with your 8mbit account, particularly payment method providers such as bKash and Nagad.
11. Changes to This Privacy Policy
8mbit may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform features. The most current version of this Policy will always be available on this page, identified by the "Last updated" date at the top. Where changes are material — for example, a new category of data collection or a new category of data sharing — we will provide reasonable notice to registered users by posting a notice on the platform or sending a notification to your registered mobile number.
Your continued use of the 8mbit platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any material change to this Policy, you should stop using the platform and may request account closure in accordance with the Terms & Conditions.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the 8mbit data team. We aim to respond to all privacy-related enquiries within 30 days of receipt. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Email: [email protected]
Your Privacy Matters to Us
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